Welcome to our internal status page, where we monitor all services critical to our e-commerce infrastructure. This page provides real-time updates on service performance, outages, and scheduled maintenance. If you experience any issues, please report them on this page, and subscribe to notifications to stay informed about any changes or disruptions.

Monitoring - We are aware that some orders processed with the old UPS integration received a 429 error in return. Please note that the UPS v1 integration is deprecated and no longer supported. To resolve the issue and ensure service continuity, you must create a new connection using the UPS v2 integration, which refers to a more recent and stable environment. Aug 22, 2025 - 12:27 CEST
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Identified - An issue with FNB EFT payments has been identified.Buyers need to log into their FnB profiles and remove a pop-up that is occurring for FnB accounts. Once the pop-up with Terms and Conditions is removed, the transaction will process. Sep 15, 2025 - 12:37 SAST
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Update - Users may currently receive the error "502 Bad Gateway" when navigating to the login or other pages. We are taking additional actions to mitigate this error while continuing repair efforts on system latency. Please continue to reference this page for updates. Sep 16, 2025 - 15:59 EDT
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Update - We are continuing to investigate this issue. Sep 12, 2025 - 17:22 CDT
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Marketplacer
Active Issue Alert – Blackbaud Fundraiser Performance Management - 000634324

Blackbaud
BigCommerce