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E-commerce status page

Welcome to our internal status page, where we monitor all services critical to our e-commerce infrastructure. This page provides real-time updates on service performance, outages, and scheduled maintenance. If you experience any issues, please report them on this page, and subscribe to notifications to stay informed about any changes or disruptions.

down icon 4 ongoing outages
ShippyPro icon

The service is experiencing some outages, your orders might be impacted.

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Marketplacer icon
Marketplacer Minor incident
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warn icon Warn
Products Up icon

We are still seeing elevated load on our data processing infrastructure. Imports, exports and runs continue to complete, but run times are longer than usual, especially during peak hours. Our load has stayed at this level since 13 October. The increase is linked to a significant growth in the volume of data being processed on the platform. Because the load has not eased, customers should expect delays to continue through the weekend. Runs that depend on strict timing, such as scheduled exports with a delivery deadline, may be affected. We will post our next update if the situation changes. In the meantime, we apologize again for the inconvenience and thank you for your continued support.

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PayFast icon

A problem with Nedbank Payments on both Gateway SiD and Aggregation Instant EFT has been identified. We are in contact with External Partners on the problem

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Monitors

ShippyPro logo
ShippyPro

InPostGlobal: label creation temporarily unavailable

Marketplacer logo
Marketplacer
Products Up logo
Products Up

Delays in data processing

PayFast logo
PayFast

Nedbank EFT problems

Smart Send logo
Smart Send
Sendcloud logo
Sendcloud
Blackbaud logo
Blackbaud
NetSuite logo
NetSuite
Squarespace logo
Squarespace
Stripe logo
Stripe
PayPal logo
PayPal
BigCommerce logo
BigCommerce
Shopify logo
Shopify